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Stetsik T.V. FOP passenger transportation
Carrier · profile

Stetsik T.V. FOP passenger transportation

1.9 Overall rating
733 reviews
3,075 views
Rating aggregated from 733 reviews
№ 01

Review Analysis

Stetsik T.V. operates a mixed-quality fleet on domestic Ukrainian and international routes, with experiences ranging from satisfactory to severely problematic. On better routes, buses are clean, drivers are friendly, and services run on schedule—though these favorable trips represent only 20–30% of journeys. The dominant passenger experience involves substantial delays of 2–5+ hours with poor communication, undisclosed transfers despite booking direct tickets, and inconsistent staff professionalism. Many vehicles in the fleet are aging and lack essential amenities: non-functional or absent toilets, broken air conditioning, and limited power outlets. International routes to Poland and EU borders present the worst outcomes, with drivers refusing to continue shifts mid-journey and passengers transferred to deteriorating older buses. Staff communication about delays and transfer locations is chronically poor, with drivers responding dismissively to passenger inquiries. Winter operations compound problems with unheated interiors and frozen windows. While pricing is competitive with train travel, the price-to-quality ratio is frequently criticized as poor given the unreliability and discomfort. The company's operational inconsistency, lack of transparency in booking terms, and apparent fleet maintenance deficiencies create a high-risk booking scenario, particularly for international or long-distance travel.

Pros

  • Clean, comfortable, well-maintained buses on newer vehicles
  • Friendly, professional drivers on shorter domestic routes
  • Competitive pricing comparable to rail travel
  • Modern amenities (WiFi, Starlink, power outlets) on better-equipped buses
  • Reliable on-schedule performance for domestic routes without transfers

Cons

  • Chronic severe delays of 2–5+ hours with minimal communication to passengers
  • Hidden or undisclosed transfers despite advertised direct/through tickets
  • Rude, dismissive, and unprofessional staff and driver behavior
  • Aging fleet lacking essential amenities: no toilets, broken AC, missing outlets
  • Misleading booking information and poor operational transparency

Highlights

  • International routes (Poland, EU borders) consistently report worst delays and vehicle degradation
  • Significant discrepancy between booked 'direct' routes and actual multi-transfer itineraries
  • Vehicle quality and staff conduct vary dramatically even within same operator's fleet
Analysis is based on 50+ reviews from various sources.
№ 02

Rating Details

Staff
100%
Vehicle
100%
Price
100%
Timeliness
0%
Cleanliness
0%
Wi-Fi
0%
№ 03

Customer Reviews

Hanna

Львів → Гданськ
05.12.2025
Vehicle: Staff: Price:

Хочу щиро подякувати водієві Сергію та його напарнику за надзвичайно приємну подорож рейсом №1011 Львів–Гданськ перевізника «Стецик». Обидва водії — справжні професіонали своєї справи. Вони не лише впевнено та акуратно вели автобус, а й створили атмосферу турботи та доброзичливості. Протягом усього маршруту були уважними до кожного пасажира, допомагали, відповідали на запитання та робили все, щоб дорога була комфортною. Автобус чистий, зручний, з оптимальною температурою та можливістю зарядити пристрої — дрібниці, які роблять подорож справді легкою. Це був перший раз, коли поїздка залишила настільки теплі враження, що захотілося написати відгук. Дякую вам за людяність, професійність і щире ставлення до людей. Бажаю водіям легких доріг і вдячних пасажирів!

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