Website Terms of Use


These Terms of Use (“Terms”) govern your access to and use of the “Nakordoni / Nakordoni.eu” website (“Site”, “we”, “us”, “our”). By using the Site, you confirm you have read and agree to these Terms. If you do not agree, do not use the Site.

1. Use of the Site

1.1. The Site is intended for users aged 18+ or minors with parental/guardian consent.

1.2. You must use the Site lawfully and without harming its availability, security, or performance for others.

1.3. Abusive automation (spam bots, DDoS, bypassing safeguards) is prohibited.

2. Accounts

2.1. Some features may require registration. You agree to provide accurate and up-to-date information.

2.2. You are responsible for keeping your account secure and notifying us of any unauthorized use.

3. Intellectual Property

3.1. Site content (texts, data, logos, images, code, etc.) is owned by Nakordoni.eu or its licensors and protected by law.

3.2. Personal, non-commercial use is allowed. Commercial use requires our prior written consent.

3.3. When reusing content, please attribute the source with a link to the original page.

4. Web Scraping, TDM & AI Use

4.1. We allow responsible web scraping/indexing, text & data mining (TDM), and use of our content for search/research AI model training provided you:

4.2. Specifically permitted user-agents/organizations include: OpenAI (GPTBot, ChatGPT-User, OAI-SearchBot), Google (Googlebot, GoogleOther, Google-Extended), Microsoft (Bingbot, BingPreview, MicrosoftBot), Anthropic (ClaudeBot, Claude-Web), Perplexity (PerplexityBot), Meta (Meta-ExternalAgent), xAI (e.g. Grok, Grokbot, xAIBot, xai), Apple (Applebot, Applebot-Extended), Common Crawl (CCBot), ByteDance (Bytespider).

4.3. Other AI/scraping parties are also permitted if they comply with 4.1 and robots.txt. For questions, contact us at /en/contactus.

5. User-Generated Content

By submitting content to the Site (including opinions, reviews, and queue data), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content. You are solely responsible for the content you submit and must ensure it complies with our Contribution Policy.

6. Disclaimer

Content is provided “as is.” We strive for accuracy but cannot guarantee completeness, freedom from errors, or uninterrupted operation.

6a. Limitation of Liability

We are not liable for indirect or consequential damages, including those related to delays, downtime, or changes to border rules.

7. Changes to the Terms

We may update these Terms from time to time. The current version is available on this page. Changes to sections 8 and 9 that are to your detriment are announced by e-mail at least 30 days before they take effect. Continued use of the Site after a change takes effect means you accept it.

8. Paid Developer API plans

8.1. This section applies to our Developer API. The provisions on payment, renewal and refunds apply only to paid plans; the free Explorer plan involves no payment.

8.2. Each plan is a subscription with a fixed monthly or annual price and fixed daily request limits and request-rate limits, as shown on the billing page at the time of purchase. Once a limit is reached, further requests are refused until the next day; there is no automatic extra charge for excess usage. A Trip Pass (section 8.10) is a one-off purchase, not a subscription.

8.3. Payments are processed by Stripe Managed Payments. Stripe, through Link, is the merchant of record: it collects the payment, determines and charges any applicable VAT or sales tax, and issues the invoice. Statements show LINK.COM* rather than our name, and subscriptions can also be managed and cancelled at link.com.

8.4. A subscription renews automatically for further periods until it is cancelled. You can cancel at any time on the billing page or at link.com; cancellation takes effect at the end of the period you have already paid for, and you keep your plan and its limits until then.

8.5. If a payment fails, we do not cut off access immediately: the account enters a grace period of 14 days, we notify you by e-mail before it expires, and only then does the account return to the free Explorer plan.

8.6. We may change prices or plan limits with at least 30 days’ notice by e-mail. Changes apply from your next renewal; if you do not accept them, cancel before that date.

8.7. We may suspend or terminate access on any plan, including the free Explorer plan, for a serious or repeated breach of these Terms or of the Developer API terms referred to in section 8.8, including abuse of the API, sharing of API keys, or attempts to circumvent limits. Where we terminate for breach, section 9 does not entitle you to a refund.

8.8. The Developer API documentation at /en/developers/docs — including the attribution requirement and the “Data licence and markets” rules — forms part of these Terms for every plan, free or paid. Publishing or redistributing our data in a market you have not declared, without the required attribution, or as a competing data feed or website is a material breach and may lead to immediate suspension of your keys.

8.9. Plan changes and add-ons.

8.9.1. Add-ons (extra countries, extra requests per second, extra forecast and statistics calls, extra truck-route calls) are separate subscriptions with their own price and billing period. They are added on top of your plan’s allowance and are not replaced by it.

8.9.2. Changing your plan does not change, cancel or credit any add-on. An add-on continues, and renews, until you cancel it separately on the billing page. Before you upgrade, check what the new plan already includes and cancel any add-on you no longer need.

8.9.3. An upgrade takes effect immediately. The unused part of your current plan is credited against the price of the new plan for the rest of the billing period; the credit applies to the plan only and is not a refund. A downgrade takes effect at your next renewal.

8.9.4. Cancelling an add-on takes effect at the end of its paid period. When an add-on ends, your allowance returns to the level of your plan. If more countries are declared than the new allowance permits, the countries your account used most stay approved and the others are parked; parked countries become approved again automatically when you add Extra countries or upgrade (section 7.5 of the Developer API Terms).

8.9.5. Where a later purchase covers what an earlier purchase already provides — for example an add-on bought before an upgrade that includes it — the earlier purchase is not refunded or credited. This does not affect the consumer right of withdrawal in section 9.

8.10. Trip Pass.

8.10.1. A Trip Pass is a one-off purchase for a fixed number of days (currently 1, 3, 7 or 14), at the price shown on the billing page. It does not renew.

8.10.2. It is available only for Integration Keys (section 10a of the Developer API Terms). While it is active, those Keys get all countries offered by the Integration and the higher limits shown on the billing page. It does not apply to other Keys, does not add products beyond those registered for the Integration, and does not change the delay of Explorer Data.

8.10.3. A pass starts when the payment is confirmed and ends at the end of its last day. An account can use at most 45 pass days in any 365 days, and a pass cannot be bought more than 14 days ahead.

8.10.4. The usage limits in the Developer API Terms continue to apply. Bulk collection or systematic sweeps during a pass are a breach of section 4 of the Developer API Terms.

9. Refunds and the right of withdrawal

9.1. Paid plans and add-ons can be bought by consumers and by businesses. If you are a consumer in the EU or EEA, you have 14 days to withdraw from a subscription — including each add-on, counted from its own start — without giving a reason.

9.2. Because access begins as soon as you subscribe, we ask you at checkout to confirm that you request the service to start immediately and that you accept that, if you withdraw afterwards, you must pay for the part already supplied. In that case we refund the price minus a proportionate amount for the days you had access.

9.3. Purchases made as a business — including any purchase where a VAT identification number was entered at checkout — carry no statutory right of withdrawal.

9.4. A full refund ends the subscription immediately and returns the account to the free Explorer plan; a partial refund does not change the plan. Cancelling is not the same as refunding: it keeps access until the end of the paid period.

9.5. When you start a cancellation or a refund request we may offer a discount to stay (currently 50% off the next two invoices, once per account, granted only if you tell us why you were leaving). Accepting is optional and does not affect your statutory rights or the running of the 14-day period.

9.6. Full details, the calculation and how to submit a request are in our Refund Policy.

Questions? Contact us: /en/contactus.