Перевозчик Doris

Doris operates long-distance buses primarily on Ukraine–Bulgaria routes lasting 24–26+ hours. The overwhelming majority of passengers report severely deteriorated vehicle conditions: buses are visibly old, vibrate excessively, feature worn-out narrow seats with broken armrests and limited recline, and have non-functional or severely restricted toilets—forcing passengers to avoid drinking water for comfort. Climate control is unreliable: air conditioning either fails entirely or operates sporadically, while heating is sometimes activated inappropriately. Cleanliness is a critical complaint: windows remain unwashed for extended periods, interiors emit unpleasant odors, and upholstery is visibly soiled. Onboard amenities are minimal—no WiFi, inconsistent power outlets, and complimentary refreshments are rare. Staff behavior is highly variable; while some drivers and escorts are attentive and professional, others are reported as dismissive, rude, or aggressively confrontational. A minority of passengers who experienced good crew assignments reported satisfaction.