TOV SanSan Bus (ТОВ СанСан бус)
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TOV SanSan Bus (ТОВ СанСан бус)

2.5 Overall rating
134 reviews
9,421 view
Rating aggregated from 134 reviews
🛂 Official registry data (DSBT)
ТОВ "САНСАН БУС"
EDRPOU: 43551749  ·  Licence: Наказом Укртрансбезпеки № 398 від 21.10.2020   Valid
Director: Вотріна Олена Олександрівна
№ 01

Review Analysis

Passengers on SanSan Bus, mostly on long international routes between Poland and Ukraine plus some domestic legs, rate the carrier positively overall, with an average of roughly 4.2 out of 5. All 50 reviews here come from the third-party portal, so there are no per-aspect scores for cleanliness, AC, WiFi or toilets, and those points come only from the text.

Drivers are the most praised part of the service. Many reviewers describe them as polite and professional, helpful with heavy luggage, and careful to count passengers after stops. Several mention fast border crossings and arrivals on time or slightly early, and repeat customers say they have used the carrier for years. Comfort is often described as good, with a pleasant cabin temperature, clean interiors and adjustable seats. Some passengers praise the spacious, comfortable buses, while others call the vehicles old, worn, cramped or hard to sit in for long journeys.

The most common practical complaint is a toilet that was locked or out of order, followed by WiFi and power outlets that did not work. Some reviewers report rude driver behaviour, refusal to help with a toilet need, or no luggage help. Punctuality is mixed: some trips ran early, but others had long waits for late passengers, delays at the border or from AC failures, poor communication, and a passenger transferred to a taxi near the destination. A few passengers felt stops were too short and worried about being left behind. Price is mostly seen as acceptable, though a few found it high for the conditions.

Pros

  • Polite, professional drivers who help with luggage and count passengers after stops
  • Generally fast trips, often on time or early, with quick border crossings
  • Comfortable, clean cabins with good temperature control on many trips
  • Direct routes without transfers, and a discount on child tickets
  • Loyal repeat customers who recommend the carrier

Cons

  • Toilet frequently closed or out of order on long routes
  • WiFi and power outlets often not working
  • Some older, worn or cramped buses with uncomfortable seats and little legroom
  • Delays, waiting for late passengers and poor communication about changes or border holdups
  • Occasional rude or unhelpful driver behaviour and short stops that risk leaving passengers behind

Highlights

  • Most reviews cover Poland–Ukraine routes such as Warsaw, Wrocław and Poznań to Vinnytsia, Mykolaiv, Kherson and Pervomaisk
  • Domestic legs such as Lutsk–Vinnytsia and Vinnytsia–Rivne also appear, with generally good feedback
  • Very long multi-transfer journeys of over 30 hours are described as exhausting
  • Experience varies by bus and crew, since newer buses and attentive drivers get top marks while older vehicles draw the harshest criticism
Analysis is based on 50+ reviews from various sources.

Carrier fleet

5 licence plates we have on record for TOV SanSan Bus (ТОВ СанСан бус).

  • BE 8482 HA seen 10.06.2025
  • BE2505EO on record
  • BE2922CK on record
  • BE9525AA on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

5 officially registered international bus routes operated by TOV SanSan Bus (ТОВ СанСан бус) in the autobus.gov.ua registry.

Show these routes on the map

Source: the State register of international routes, autobus.gov.ua.

How long did the bus wait at the border?

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№ 02

Customer Reviews

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