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ТрансТемпо (Trans Tempo)
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ТрансТемпо (Trans Tempo)

4.1 Overall rating
747 reviews
4,018 views
Rating aggregated from 747 reviews
🛂 Official registry data (DSBT)
ТОВ "ТРАНСТЕМПО"
EDRPOU: 32531086  ·  Licence: AГ 590969 від 15.06.2011   Valid
Director: Дереза Олександр Анатолійович
ШЕРСТЮК СЕРГIЙ ПЕТРОВИЧ
EDRPOU: 2712710875  ·  Licence: Наказом Укртрансбезпеки № __ від 11.05.2016   Valid
Director: Шерстюк Сергiй Петрович
№ 01

Review Analysis

TransTempo delivers a generally comfortable intercontinental bus experience on routes connecting Ukraine with Poland and Baltic destinations. Buses feature modern interiors with comfortable seats, complimentary blankets and pillows, functioning toilets, WiFi (generally available), power outlets, and regular tea and coffee service. Staff are predominantly professional, attentive, and helpful, particularly during border procedures and luggage handling. The primary challenge is schedule adherence, with substantial delays—often 3–10 hours—occurring primarily at border crossings, which passengers largely understand as beyond operator control. Inconsistencies exist: seat assignment mismatches when booked seats differ from actual assignments, occasional staff rudeness from individual crew members, rare vehicle breakdowns, and one documented bus no-show. Despite these friction points, the majority of passengers rate experiences favorably, appreciating the service standards and amenities that compare well to competitors.

Pros

  • Attentive, friendly, professional crew who assist with luggage and border procedures
  • Comfortable seats with complimentary pillows and blankets for long journeys
  • On-board beverage service: regular complimentary tea and coffee
  • Functional, clean toilets with dedicated steward/stewardess cabin service
  • Modern vehicles with working WiFi, power outlets, and well-maintained interiors

Cons

  • Substantial delays at borders, frequently 3–10 hours, affecting arrival punctuality
  • Seat assignment inconsistencies where purchased seats differ from actual seating
  • Intermittent staff unprofessionalism and rudeness from isolated crew members
  • Operational failures: bus breakdowns, missed departures, no-shows on scheduled routes
  • WiFi coverage gaps on certain routes despite system availability

Highlights

  • Routes primarily connect Kyiv to Warsaw, Kraków, Riga, Tallinn, and Vilnius across May–July 2026
  • Border delays (2–10 hours) are frequent and well-documented but understood as customs-related, not operational failures
  • Individual crew members frequently named and praised (stewardesses Sofia, Maria, Marina, Oxana, Valentina; drivers Stanislav, Vyacheslav), suggesting consistent training culture
  • Service consistency maintained throughout peak summer travel period despite operational challenges
Analysis is based on 50+ reviews from various sources.

Carrier fleet

19 licence plates we have on record for ТрансТемпо (Trans Tempo).

  • 242 on record
  • 243 on record
  • AA0007 on record
  • AI8960MB on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

5 officially registered international bus routes operated by ТрансТемпо (Trans Tempo) in the autobus.gov.ua registry.

Source: the State register of international routes, autobus.gov.ua.

How long did the bus wait at the border?

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№ 02

Rating Details

Staff
100%
Vehicle
100%
Price
100%
Timeliness
100%
Cleanliness
100%
Wi-Fi
0%
№ 03

Customer Reviews

Наталія

Prague → Lviv
31.08.2024
Vehicle: Staff: Price:

Дякуємо за чудовий сервіс.

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