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ТрансТемпо (Trans Tempo)
Carrier · profile

ТрансТемпо (Trans Tempo)

4.4 Overall rating
2,209 reviews
2,889 views
Rating aggregated from 2,209 reviews
🛂 Official registry data (DSBT)
ТОВ "ТРАНСТЕМПО"
EDRPOU: 32531086  ·  Licence: AГ 590969 від 15.06.2011   Valid
Director: Дереза Олександр Анатолійович
№ 01

Review Analysis

TransTempo operates modern, well-maintained coaches with comfortable reclined seating, blankets, pillows, and functioning onboard toilets—standards that distinguish the carrier among regional operators. Most passengers appreciate the consistent provision of complimentary tea and coffee, reliable WiFi, power outlets, and professional drivers who assist with luggage. However, passenger experience is heavily dependent on crew assignment. Several highly-rated stewardesses (Marina, Valentina, others) are praised for exceptional attentiveness and courtesy, while other crew members have been reported as dismissive, unhelpful, or unwilling to honor advertised amenities. Toilet conditions vary significantly between vehicles; some are well-maintained while others are poorly maintained. Border crossing delays of 3-5 hours are routine and significantly impact scheduled arrivals, though most crews handle the process professionally. Pricing is generally viewed as fair for comfort provided, though some consider it elevated relative to competitors. The carrier's customer service policies—requiring business-hour contact for booking changes and imposing inflexible cancellation terms—frustrate passengers needing after-hours support.

Pros

  • Attentive and courteous crew members who consistently offer complimentary hot beverages and check passenger comfort
  • Modern, clean vehicles with comfortable reclined seats, blankets, pillows, and maintained onboard toilets
  • Onboard connectivity and power: reliable WiFi and multiple power outlets for device charging
  • Professional drivers experienced in border procedures and helpful with passenger luggage assistance
  • Spacious seating configuration with good leg room and well-organized boarding procedures

Cons

  • Significant crew quality variance—some stewardesses/drivers unprofessional, dismissive, or reluctant to provide services
  • Toilet maintenance inconsistent; several reports of odor, missing supplies, and poor hygiene on specific vehicles
  • Frequent border crossing delays (3-5 hours common) causing substantial schedule slippage despite professional handling
  • Inflexible customer service policies requiring business-hour contact for booking modifications; no after-hours support
  • Temperature control and ventilation issues; some passengers report excessive heat or cold in cabin during long journeys

Highlights

  • Route 808 (Warsaw–Kyiv) features prominently in recent reviews with consistently high satisfaction ratings
  • December 2025 journeys show exceptional service consistency with specific crew pairings delivering standout experiences
  • Border crossing management generally professional, though inevitable delays remain the single largest source of schedule disruption
Analysis is based on 50+ reviews from various sources.

Carrier fleet

14 licence plates we have on record for ТрансТемпо (Trans Tempo).

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

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№ 02

Rating Details

Staff
100%
Vehicle
100%
Price
100%
Timeliness
100%
Cleanliness
100%
Wi-Fi
0%
№ 03

Customer Reviews

Наталія

Prague → Lviv
31.08.2024
Vehicle: Staff: Price:

Дякуємо за чудовий сервіс.

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