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Полтава → KharkivСАМЫЙ ХЕРОВЫЙ АВТОБУС!! нахамил, выражался не культурно повышал голос, стал не туда где автовокзал, не уважение к клиентам.
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This passenger had an extremely negative experience on a BUSFOR bus traveling to Poltava. The most serious issues centered on staff misconduct, including rudeness, culturally inappropriate language, and raised voices directed at customers. Beyond interpersonal conflicts, operational failures were evident: the driver navigated to the wrong location instead of the designated bus station, demonstrating poor route knowledge and indifference to customer expectations. The vehicle itself was in poor condition with minimum ratings across all quality metrics. On-board comfort was severely compromised, with the absence of essential amenities including air conditioning, WiFi, and functional toilet facilities. These shortcomings, combined with cleanliness issues, created an uncomfortable and unacceptable journey environment. From a value perspective, the pricing does not justify the service quality received. Overall, this experience indicates systematic failures in staff training, vehicle maintenance, and operational oversight that require immediate corrective action.
САМЫЙ ХЕРОВЫЙ АВТОБУС!! нахамил, выражался не культурно повышал голос, стал не туда где автовокзал, не уважение к клиентам.