Passengers reviewing Zelenyi Slon (mostly on the Kharkiv–Kyiv corridor, plus one night trip Kyiv–Kharkiv) are overwhelmingly positive. Buses are described as new, large, clean, cool and comfortable, and most riders say legroom is adequate, even for tall passengers, though one taller traveller found it a little tight. Drivers and the stewardess are the most-praised element: polite, neat, attentive, friendly, and they introduce themselves, announce stops and speak Ukrainian. One driver is singled out by name for professionalism and handling difficult situations.
Punctuality is a recurring positive: passengers mention on-time pickup, arrival on schedule and no delays. Small extras are noticed and appreciated, including free water and vouchers for tea or coffee at a stop. Price is rarely discussed. One passenger calls it high but justified by the service. The reviews contain no comments on WiFi, toilets or power outlets.
Criticism is limited but serious. One review alleges a driver refused to carry a serviceman, and another calls a driver aggressive. Others report a damaged suitcase in the luggage hold with an unsatisfactory response, a missed connection on a Kyiv–Poltava trip with a refund dispute, and a substandard voucher stop at a roadside café when the promised fuel-station stop did not happen. These cases suggest that complaint handling and stop logistics are the main weak points, even though the overall satisfaction rate is high.
1 licence plates we have on record for Компания Зелений Слон 7.
Plates are compiled from border-crossing data and public sources; the list may be incomplete.
Pick a carrier, then choose a specific bus plate to see where and how long it recently spent crossing the border.
Select or type the plate above to load its border history.
Be the first to leave a review!
Updated