Carrier · profile

РІК АВТО

3.9 Overall rating
37 reviews
54 views
Rating aggregated from 37 reviews
№ 01

Review Analysis

Passenger feedback on РІК АВТО is mostly positive. All 37 reviews come from a third-party portal, so there are no per-aspect scores for WiFi, toilets or cleanliness, and the picture rests on comments. Most travellers describe a comfortable, trouble-free trip. Drivers are the most praised part of the service: they are called friendly, calm, attentive and helpful. Several passengers also mention frequent enough rest and toilet stops, and a few say the buses were clean, with working internet and phone charging on some trips.

Punctuality is mixed. Some riders arrived on schedule or even early, and others report only minor departure or arrival delays. A few complain of late arrivals, too many stops, or a changed schedule. The sharpest complaints concern vehicle quality and transparency. Some passengers say they were sold direct, air-conditioned, WiFi-equipped trips but were moved to a minibus or given a transfer in Odesa, with longer travel times. Others describe older buses that broke down, air conditioning that failed, cramped legroom, hard seats, an uncomfortable rear seat after a transfer, and a minibus that damaged a suitcase, with an unhelpful response afterward. One passenger also reported that a driver ignored an intoxicated, aggressive rider.

Price is rarely discussed directly. Satisfied passengers appear to see the fares as fair, while those hit by changed conditions feel misled. Overall the carrier is well rated, but quality varies by trip and vehicle.

Pros

  • Friendly, attentive and calm drivers praised repeatedly
  • Comfortable, clean buses on many trips, with working WiFi and charging reported by some
  • Punctual arrivals on many routes, sometimes ahead of schedule
  • Regular rest and toilet stops on longer journeys
  • Many passengers say they would travel with the carrier again

Cons

  • Advertised conditions (direct route, AC, WiFi) sometimes not delivered, with unannounced transfers or minibus substitution
  • Older or cramped vehicles with breakdowns, a failing air conditioner and limited legroom
  • Delays at departure or arrival, plus frequent stops on some trips
  • Luggage damage and poor customer service response
  • Inconsistent driver conduct, including one case of not handling a disruptive passenger

Highlights

  • Complaints cluster around routes via Odesa, where transfers and minibus (Sprinter) substitutions occurred
  • Pairings such as Chisinau–Kryvyi Rih and Odesa–Dnipro drew complaints about transfers and vehicle quality
  • Reviews from 2024 and 2025 are largely positive, with most criticism tied to specific trips
Analysis is based on 37+ reviews from various sources.

Licensed international routes

1 officially registered international bus routes operated by РІК АВТО in the autobus.gov.ua registry.

Show these routes on the map

Source: the State register of international routes, autobus.gov.ua.

№ 02

Customer Reviews

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