Golden+Trans
Carrier · profile

Golden+Trans

1.5 Overall rating
76 reviews
5,291 view
Rating aggregated from 76 reviews
🛂 Official registry data (DSBT)
ТОВ "ГОЛДЕН ПЛЮС ТРАНС"
EDRPOU: 43737026  ·  Licence: Наказом Укртрансбезпеки № 405 від 23.10.2020   Valid
Director: Панасюк Анатолій Іванович
№ 01

Review Analysis

Passenger experience with Golden+Trans is sharply divided, and the overall rating is middling at about 3.2 out of 5. Satisfied travellers describe comfortable, spacious coaches with decent legroom, USB charging and sometimes internet, and arrivals on schedule. Many praise drivers as polite, professional and helpful with luggage, and a few say drivers helped them make a flight connection. Price is generally seen as matching the quality for those with a smooth trip.

Critical reviews focus on vehicle condition and cleanliness. Several riders describe old buses with dirty or foul-smelling seats and curtains, seats that do not recline properly, and weak or absent air conditioning, especially on the upper deck and during long border waits. Toilets are a recurring problem: some are locked or broken, and one coach reportedly had none despite signage saying otherwise, which is hard on families with children.

Punctuality is inconsistent. Border queues cause delays of several hours, but some riders also cite late departures, long transfers in Lviv, unannounced changes of bus, and a breakdown with no help or refund. Staff conduct is polarised, with reports of rude drivers, uneven seat allocation, passengers without tickets taking seats, unofficial ticket sales at higher prices, and poor communication or hotline support. Some riders also noted missing pre-trip information.

Pros

  • Many drivers are described as polite, professional and helpful with luggage
  • Comfortable seats with good legroom and USB charging on many trips
  • Arrivals on time or close to schedule on a good share of trips, including border crossings
  • Reasonable price for the quality when the trip goes smoothly
  • Reasonable number of rest stops on some international routes

Cons

  • Old, dirty or foul-smelling buses, with seats that do not recline properly
  • Toilets locked or out of order, or missing despite signage
  • Weak or absent air conditioning, with stuffy upper decks in summer
  • Delays, unannounced transfers and a breakdown with no assistance or refund
  • Rude driver behaviour, overbooking or standing passengers, and poor communication

Highlights

  • Long international routes such as Poland to Lviv face multi-hour border delays that riders often do not blame on the carrier
  • Transfers in Lviv and shared pickups on routes towards Khmelnytskyi and Vinnytsia are a frequent source of confusion and lateness
  • Reviews are strongly polarised, with most ratings at either 5 or 1 and fewer in the middle
  • Onboard toilet availability varies by bus, so passengers travelling with children should check beforehand
Analysis is based on 50+ reviews from various sources.

Carrier fleet

8 licence plates we have on record for Golden+Trans.

  • BC 5977 TP seen 02.09.2025
  • BC 1766 OI seen 22.07.2025
  • AA1111AA on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

How long did the bus wait at the border?

Pick a carrier, then choose a specific bus plate to see where and how long it recently spent crossing the border.

Select or type the plate above to load its border history.

№ 02

Rating Details

Staff
10%
Vehicle
10%
Price
10%
Timeliness
0%
Cleanliness
0%
Wi-Fi
0%
№ 03

Customer Reviews

Світлана

Краків → Хмельницький
02.07.2026
Vehicle: Staff: Price:

Не рекомендую цього перевізника. Я проплатила квиток наперед, так як мені сказали, що віддаватимуть перевагу тільки проплаченим квиткам. Мені прописали номер автобуса, а приїхав інший номер (мене про те, що буде інший номер автобусу не повідомили) Я вважаю безвідповідальними дії водіїв, так як у них є списки та номери телефонів своїх пасажирів, а також в пріоритеті оплачений квиток.

Was this review helpful?

Кристина

Краков → Винница
06.08.2025
Vehicle: Staff: Price:

Ужасный перевозчик, покупали прямой билет, потом как оказалось пересадка во Львове, водитель не пересаживает, а тупо оставил на улице и автобус куда нужно было пересесть , уехал.. На контакт никто не идет, ответственность на себя брать никто не хочет, испорченные нервы, поездка. Никому не рекомендую дабы вы не остались в похожей ситуации!

Was this review helpful?

Updated