DMD-GROUP S.R.O
Carrier · profile

DMD-GROUP S.R.O

1.4 Overall rating
194 reviews
4,241 view
Rating aggregated from 194 reviews
№ 01

Review Analysis

Passenger experiences with DMD-GROUP S.R.O. reveal a highly polarized service. On one hand, many travelers praise the carrier for providing clean, modern, and comfortable buses equipped with functional air conditioning, reclining seats, and helpful drivers who assist with luggage and border crossings. For these passengers, the journeys are smooth, fast, and offer a good price-to-quality ratio.

On the other hand, a significant portion of customers report severe operational and comfort issues. A primary complaint is the lack of punctuality, with buses frequently arriving hours late or departure times being rescheduled without prior notification or communication from customer support. Additionally, passengers frequently encounter unannounced vehicle transfers mid-journey, particularly in cities like Lviv.

On-board amenities also receive mixed feedback. While some enjoy working Wi-Fi and power outlets, others note that outlets are broken in certain rows and Wi-Fi is unreliable. The onboard toilet is another source of frustration, with reports of it being locked by drivers, lacking toilet paper, or smelling bad. Driver behavior is similarly inconsistent, ranging from highly supportive to outright rude and dismissive of passenger requests.

Pros

  • Clean and modern vehicles on several routes
  • Helpful and polite drivers who assist with luggage and border control
  • Good value for money, especially for direct routes
  • Functional air conditioning and comfortable seating in some buses

Cons

  • Frequent delays and unannounced schedule changes with poor customer communication
  • Unannounced mid-trip bus transfers that cause confusion and delays
  • Inconsistent onboard amenities, including locked or smelly toilets and broken power outlets
  • Instances of rude, hostile, or unhelpful behavior from some drivers
  • Cramped seating arrangements, particularly on the back row, with limited legroom

Highlights

  • Many trips involve cross-border travel between Ukraine, Poland, Hungary, and the Czech Republic.
  • Lviv frequently serves as a major transfer hub where passengers are shifted to other carriers or buses.
  • Late-night arrivals and departures at airports, such as Krakow and Budapest, often suffer from platform confusion and lack of support.
Analysis is based on 50+ reviews from various sources.

Carrier fleet

12 licence plates we have on record for DMD-GROUP S.R.O.

  • DMD00013 seen 18.08.2025
  • DMD00011 seen 06.08.2025
  • DMD0003 on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

How long did the bus wait at the border?

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№ 02

Rating Details

Staff
20%
Vehicle
20%
Price
20%
Timeliness
60%
Cleanliness
80%
Wi-Fi
20%
№ 03

Customer Reviews

Аліна

Будапешт → Мукачево
10.06.2026
Vehicle: Staff: Price:

Їхали маршрутом Будапешт — Ясіня. Під час посадки всі вільні місця були зайняті пасажирами, які лежали на двох сидіннях. У результаті нам дісталися лише задні місця. Одне з крісел було несправне та не відкидалося. Поїздка була дуже некомфортною. Хотілося б, щоб водії контролювали розсадку пасажирів і перевіряли справність сидінь перед рейсом. Більше ні ногою на ваші рейси!

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