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DMD-GROUP S.R.O
Carrier · profile

DMD-GROUP S.R.O

1.5 Overall rating
190 reviews
3,344 views
Rating aggregated from 190 reviews
№ 01

Review Analysis

DMD-GROUP S.R.O operates a mixed-quality service on trans-European routes connecting Ukraine with Central Europe. The carrier receives strong praise for driver professionalism and courtesy, with passengers frequently highlighting attentive staff who assist with luggage and manage seating assignments efficiently. Most buses maintain good cleanliness and comfort standards, with air conditioning typically functioning well and power outlets available. However, the service experiences significant inconsistency: on-board facilities like toilets and WiFi often do not work, particularly on Ukrainian territory segments, and passengers report these amenities being activated only after crossing into the EU—a practice some consider misleading given marketing claims. Bus quality varies noticeably across the fleet, with modern, well-equipped coaches contrasting sharply with older partner vehicles featuring maintenance issues. Border crossing delays ranging from two to eleven hours represent the primary operational challenge, significantly impacting journey duration. Pricing is generally viewed as acceptable for overnight service. The carrier demonstrates strong customer responsiveness—drivers have delayed departures for passengers with flight delays—yet operational consistency remains variable, particularly regarding fleet maintenance, amenity availability, and advance communication of multi-leg transfers.

Pros

  • Professional and courteous drivers who assist with luggage and manage seating assignments clearly
  • Modern buses featuring comfortable seating, functioning air conditioning, and on-board toilets
  • Responsive customer service including delayed departures to accommodate connecting passengers
  • Power outlets available between seats and generally clean interior conditions
  • Acceptable overnight pricing relative to competing transportation options

Cons

  • Toilets and WiFi frequently non-functional on Ukrainian routes despite being advertised as standard amenities
  • Inconsistent bus quality across fleet with some older partner vehicles poorly maintained
  • Extended border crossing delays occasionally exceeding 8–11 hours
  • Overcrowding from route consolidation reducing allocated bus numbers on popular routes
  • Inadequate advance communication regarding multi-leg transfers and connection points

Highlights

  • Primary routes connect Ukrainian cities (Lviv, Kharkiv, Ivano-Frankivsk) with Central European hubs (Budapest, Prague, Vienna, Bratislava)
  • Border crossing duration highly variable: rapid 2.5-hour clearances contrast with 8–11 hour waits depending on processing conditions
  • Service quality inconsistent within multi-leg journeys due to different partner buses with varying maintenance standards
  • Fleet composition mixes newer model buses with older vehicles, significantly affecting passenger comfort on same-route segments
Analysis is based on 50+ reviews from various sources.

Carrier fleet

10 licence plates we have on record for DMD-GROUP S.R.O.

  • DMD00013 seen 18.08.2025
  • DMD00011 seen 06.08.2025
  • DMD0003 on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

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№ 02

Rating Details

Staff
20%
Vehicle
20%
Price
20%
Timeliness
60%
Cleanliness
80%
Wi-Fi
20%
№ 03

Customer Reviews

Аліна

Будапешт → Мукачево
10.06.2026
Vehicle: Staff: Price:

Їхали маршрутом Будапешт — Ясіня. Під час посадки всі вільні місця були зайняті пасажирами, які лежали на двох сидіннях. У результаті нам дісталися лише задні місця. Одне з крісел було несправне та не відкидалося. Поїздка була дуже некомфортною. Хотілося б, щоб водії контролювали розсадку пасажирів і перевіряли справність сидінь перед рейсом. Більше ні ногою на ваші рейси!

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