Перевозчик 7-TIME

Passenger feedback on 7-TIME is sharply polarised. Roughly a third of the reviews are short, warm five-star notes praising punctuality, courteous service and a smooth trip, and a few repeat riders say they have used the carrier six to ten times without problems. They mention drivers phoning shortly before pickup, waiting for slightly late passengers, and quick, clear operator responses. The online booking experience is also described as fast and convenient.

The majority of detailed reviews, however, are strongly negative. The most frequent complaint is undisclosed transfers: tickets and the site say a direct trip, but passengers are told mid-journey, often at night, that they must change buses. This is combined with long detours and many pickup stops, so border legs can take 12 or more hours. Drivers are repeatedly described as rude or aggressive. Toilets are reported locked or drivers refusing to stop, and there are accounts of passengers being left at stops. Delays are common and often unannounced, and some arrivals fall after curfew. Individual reports mention overbooking, a bus leaving before the scheduled time, a broken-down bus with a detached wheel, and lost parcels. Vehicle condition draws criticism for uncomfortable seats, rattling, dirty windows and missing or broken air conditioning, ventilation and Wi-Fi. Some routes are run by partner carriers, which passengers notice only after booking. Price is seen as poor value when comfort and transparency are lacking.