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Monday, 14 September 2026
12:43
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Frequently asked questions
How do I search for a train between European cities?
Enter the departure and arrival stations, pick a date and time and start the search. Results show departure and arrival times, journey duration, number of changes and live delays.
Are delays shown in the search results?
Yes. When the operator reports a delay or a cancellation, the connection shows the new time next to the scheduled one.
Am I entitled to compensation if my train is delayed or cancelled?
On railways in the EU, a delay of 60–119 minutes at your final destination entitles you to 25% of the ticket price and a delay of 120 minutes or more to 50%. If a delay of 60 minutes or more is expected, you can also choose a refund or re-routing instead. Claims go to the operator or ticket vendor; extraordinary circumstances such as extreme weather are excluded. The official rules are on the EU "Your Europe" rail passenger rights page linked below.
Delays and cancellations on EU railways — official rules: EU rail passenger rights (Your Europe)
Updated