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ТОВ ЄВРОВОЯЖ

4.0 Overall rating
56 reviews
866 views
Rating aggregated from 56 reviews
🛂 Official registry data (DSBT)
ТОВ "ЄВРОВОЯЖ"
EDRPOU: 44049569  ·  Licence: Наказом Укртрансбезпеки № 65 від 12.02.2021   Valid
Director: ФЕДОТКІН БОРИС АНАТОЛІЙОВИЧ
№ 01

Review Analysis

The carrier demonstrates strong fundamentals in vehicle comfort and driver professionalism on reliable routes. Passengers consistently praise spacious seating with ample legroom, experienced and courteous drivers who assist with luggage and communicate clearly, and fast border crossings on EU routes. Most trips operate on schedule or arrive early. Onboard amenities—WiFi, AC, and toilets—function on many routes. However, service quality is inconsistent. Communication failures plague the booking experience: unresponsive phone lines, ticket errors including sales of non-existent routes, and missing bus information in confirmations. Delays ranging from 30 minutes to 2+ hours occur with inadequate passenger notification. Onboard infrastructure is unreliable: advertised toilets are frequently locked or broken, heating and AC are inconsistently managed, and temperature control complaints are common. Staff behavior is sharply polarized—while most drivers are praised as professional and patient, a troubling minority are described as rude, aggressive, or even abusive. Older vehicles show maintenance issues. Pricing is competitive, but passengers question value given these inconsistencies.

Pros

  • Experienced, professional drivers who provide good customer service and assist passengers
  • Comfortable seating with generous legroom and good spacing
  • Reliable punctuality and fast travel times on scheduled routes
  • Quick border crossing handling on international routes
  • Affordable pricing compared to competitors

Cons

  • Highly inconsistent staff professionalism—some drivers are rude, aggressive, or abusive
  • Frequent delays (30 minutes to 2+ hours) with inadequate advance notification
  • Onboard facilities regularly malfunction (toilets locked/non-functional despite being advertised)
  • Communication failures (unresponsive booking lines, ticket errors, missing bus information)
  • Temperature control unreliable (excessive cold); older vehicles show maintenance issues

Highlights

  • International routes (Kyiv-Warsaw, Kyiv-Munich, Kyiv-Chisinau) show stronger punctuality
  • Overnight routes from Bukovyna-Kyiv generate polarized reviews on comfort and delay handling
  • Specific drivers named positively (Oleksiy, Anatoly, Sergey) indicating variable crew quality
Analysis is based on 50+ reviews from various sources.

Carrier fleet

3 licence plates we have on record for ТОВ ЄВРОВОЯЖ.

  • AI5500KA on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

7 officially registered international bus routes operated by ТОВ ЄВРОВОЯЖ in the autobus.gov.ua registry.

5 / 7

Source: the State register of international routes, autobus.gov.ua.

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№ 02

Customer Reviews

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