ТОВ ЄВРОВОЯЖ
Carrier · profile

ТОВ ЄВРОВОЯЖ

3.5 Overall rating
180 reviews
4,771 view
Rating aggregated from 180 reviews
🛂 Official registry data (DSBT)
ТОВ "БАС-ЛАЙНС"
EDRPOU: 41251170  ·  Licence: Наказом Укртрансбезпеки № __ від 21.04.2017   Valid
Director: Дмитрук Наталя Ігорівна
ТОВ "ЄВРОВОЯЖ"
EDRPOU: 44049569  ·  Licence: Наказом Укртрансбезпеки № 65 від 12.02.2021   Valid
Director: ФЕДОТКІН БОРИС АНАТОЛІЙОВИЧ
№ 01

Review Analysis

Passengers describe Eurovoyage as a generally reliable and comfortable carrier, mainly on international routes between Ukraine and Poland or Germany, plus some domestic runs. Most reviewers praise the coaches as comfortable, clean and spacious, with working air conditioning, charging sockets and roomy seats. A few say the internet and toilets were good. Drivers are the most praised part of the service. They are described as polite, attentive, humorous and professional. They help with luggage at borders, answer questions, announce stops and count passengers after sanitary breaks. Many also say border crossings were quick and that no one was left behind or removed en route.

Punctuality is mostly positive, and several travellers report arriving earlier than scheduled. However, some describe significant delays, a missed pickup caused by platform confusion, and drivers who did not answer calls or reacted rudely when asked about delays. Comfort complaints are less common but recurring. Some found an older coach with uncomfortable seats for sleeping, uneven or weak air conditioning, and a cold cabin or, in one case, uncomfortable heat. A few mention missing water or toilet paper in the toilet, and one reported aggressive driving that caused motion sickness.

The weaker points are mostly off the bus. Reviewers cite hard-to-reach support lines, confusing partner branding on tickets, unclear information about stops, and a reported slow refund after a cancelled trip. Some would like to choose seats when booking online. Price is rarely discussed directly, but ratings imply that passengers feel they get good value overall. All feedback comes from third-party portal ratings, which average around 4.4 out of 5.

Pros

  • Polite, helpful and professional drivers who assist at borders and answer questions
  • Comfortable, clean coaches with spacious seats, working air conditioning and charging sockets
  • Fast border crossings and trips that often arrive earlier than scheduled
  • Regular sanitary stops with passengers counted afterwards, so nobody is left behind
  • Good perceived value for money and strong recommendations from repeat travellers

Cons

  • Occasional delays and a missed pickup caused by platform confusion
  • Hard-to-reach support and hotline, and drivers who sometimes do not answer calls or respond rudely
  • Uneven air conditioning, with cold or hot cabins and some older, less comfortable seats
  • Toilets sometimes lack water or toilet paper
  • Complaints about slow refunds for cancelled trips, unclear ticket branding and no online seat selection

Highlights

  • Most feedback concerns long-distance international routes such as Frankfurt, Düsseldorf, Gdańsk and Warsaw to Kyiv or Rivne, plus a Bukovel–Kyiv run
  • Families with children report a smooth trip, with drivers accommodating a sleeping child during a long Warsaw stop
  • Positive reviews dominate, while the few negative ones focus on cancellations, refunds and communication rather than the ride itself
Analysis is based on 50+ reviews from various sources.

Carrier fleet

9 licence plates we have on record for ТОВ ЄВРОВОЯЖ.

  • AI 5505 IO seen 30.05.2025
  • AI5500KA on record
  • BFP1044 on record
  • BJP6051 on record
  • CB2100AA on record
  • TTKDT330 on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

7 officially registered international bus routes operated by ТОВ ЄВРОВОЯЖ in the autobus.gov.ua registry.

Show these routes on the map
5 / 7

Source: the State register of international routes, autobus.gov.ua.

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№ 02

Customer Reviews

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