Carrier · profile

ТОВ ЄВРОВОЯЖ

4.0 Overall rating
62 reviews
1,854 views
Rating aggregated from 62 reviews
🛂 Official registry data (DSBT)
ТОВ "ЄВРОВОЯЖ"
EDRPOU: 44049569  ·  Licence: Наказом Укртрансбезпеки № 65 від 12.02.2021   Valid
Director: ФЕДОТКІН БОРИС АНАТОЛІЙОВИЧ
№ 01

Review Analysis

Passengers on ЄВРОВОЯЖ routes most often describe the trip itself as comfortable and smooth: reclining seats with enough legroom, a calm ride, and drivers who make regular stops. Staff are frequently praised as polite, patient, and helpful with luggage, especially toward elderly passengers, and several riders singled out specific drivers by name for going out of their way to explain the trip and accommodate requests. Punctuality is generally good, with many buses arriving on time or even early, sometimes despite bad weather, though a recurring minority of reviews report delays of one to two hours, poor communication about schedule changes, and difficulty reaching the carrier by phone.

On-board comfort is mixed. WiFi and onboard announcements work well on some routes, and toilets are available and clean on many trips, but a notable share of complaints mention toilets being locked, out of service, or lacking water and paper, plus buses running too cold at night with slow response to heating requests. A few isolated but serious incidents were reported: a canceled/nonexistent route, a rude staff member shouting at a passenger, and a driver smoking on board. Vehicle age and condition drew occasional criticism (older, shaking buses) alongside praise for spacious, modern coaches on other routes. Price-to-quality perception is generally favorable, though a few reviewers felt the fare was too high relative to comfort, some comparing unfavorably to competitors like FlixBus or Ecoline.

Pros

  • Generally punctual arrivals, sometimes ahead of schedule
  • Polite, helpful drivers who assist with luggage and explain the journey
  • Comfortable seating with adequate legroom on most routes
  • Functional WiFi and working toilets reported on several trips
  • Good value for money on most journeys

Cons

  • Recurring delays of 1-2 hours with poor advance communication
  • Toilets sometimes locked, out of order, or lacking water/paper
  • Cabin temperature complaints, especially cold nights with slow heating response
  • Difficulty reaching customer support/hotline by phone
  • Isolated but serious incidents: rude staff, a canceled route, smoking driver, old/shaking vehicle

Highlights

  • International routes (Kyiv-Warsaw, Kyiv-Munich, Kyiv-Chisinau, Bukovel-Kyiv) draw the most detailed praise for driver conduct
  • Border crossings are frequently described as fast with minimal delay
  • Night trips show the most complaints about cold temperatures
Analysis is based on 50+ reviews from various sources.

Carrier fleet

3 licence plates we have on record for ТОВ ЄВРОВОЯЖ.

  • AI5500KA on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

7 officially registered international bus routes operated by ТОВ ЄВРОВОЯЖ in the autobus.gov.ua registry.

Show these routes on the map
5 / 7

Source: the State register of international routes, autobus.gov.ua.

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№ 02

Customer Reviews

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