Компания Сити-Бас Киев
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Компания Сити-Бас Киев

4.3 Overall rating
8 reviews
2,328 views
Rating aggregated from 8 reviews
№ 01

Review Analysis

Passenger experiences with Компания Сити-Бас Киев are overwhelmingly positive, with reviewers repeatedly praising the comfort and cleanliness of the fleet, describing vehicles (including a Mercedes Sprinter minivan) as modern, comfortable and well-maintained. Staff and drivers are consistently called professional and friendly, with door-to-door service noted for family and group trips. Pricing is frequently described as reasonable, especially for large groups such as school excursions and sports team transport, where full-day rentals were seen as good value. Border crossing waits are mentioned as a normal part of international routes (Kyiv-Warsaw) but did not detract from the overall experience. However, one severely negative review stands out: a group of 10 children waited nearly 30 minutes for a driver who never called to explain the delay, and the manager was reportedly unresponsive and seemingly unaware of the booking when contacted. This isolated incident points to a real risk in dispatch communication and delay handling, despite the otherwise consistent record of comfortable, punctual, and well-priced transport for family trips, school groups, and sports teams across domestic and cross-border routes (notably to Warsaw and Zakarpattia). No reviews mention WiFi, AC, onboard toilets, or power outlets, suggesting these amenities are either absent or simply not commented on.

Pros

  • Comfortable, clean, and modern vehicles
  • Polite and professional drivers and staff
  • Reasonable pricing for group and school bookings
  • Reliable door-to-door service for family trips
  • Good value for full-day rentals with large groups

Cons

  • One reported case of a 30-minute delay with no driver communication
  • Unresponsive manager when contacted about the delay
  • Long waiting times at the border on international routes
  • No information available on WiFi, AC, or onboard toilet amenities

Highlights

  • Popular for cross-border routes such as Kyiv to Warsaw and trips to Zakarpattia
  • Frequently used for school excursions and children's sports team transport
  • Mercedes Sprinter minibus specifically praised for group trips
Analysis is based on 8+ reviews from various sources.
№ 02

Customer Reviews

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