The reviews paint a picture of a completely unreliable carrier plagued by operational collapse. Passengers describe purchasing tickets for routes that don't actually operate—carriers have been defunct for months or cease service without notice. No-shows are endemic: customers waited 1.5 to 5 hours at stations for buses that never arrived. Contact numbers listed on tickets are non-functional, leaving stranded passengers unable to reach support. Multiple international routes (Lviv-Krakow, Kyiv-Zakopane, Lublin-Lutsk) show the same failure pattern across years (2018-2025).
When vehicles do arrive (rarely), they're inappropriate for the service: minivans instead of proper coaches, with baggage loaded on passenger seats. On-board amenities are absent—WiFi, air conditioning, and toilets all rate zero across reviews. The pricing is deceptive since passengers pay for services that fundamentally don't exist. No refunds or compensation are documented, suggesting either systemic fraud or complete operational abandonment.
Be the first to leave a review!
