ТОВ ОДРІ
Carrier · profile

ТОВ ОДРІ

2.6 Overall rating
153 reviews
3,224 views
Rating aggregated from 153 reviews
🛂 Official registry data (DSBT)
ТЗОВ "ГРАНДЕС ТУР"
EDRPOU: 40476198  ·  Licence: Наказом Укртрансбезпеки № __ від 05.10.2016   Valid
Director: Дикий Віталій Володимирович
ШМАГЛЮЧЕНКО ІВАН ІВАНОВИЧ
EDRPOU: 2412719616  ·  Licence: AE 188742 від 13.02.2013   Valid
Director: Шмаглюченко Іван Іванович
ТОВ "ОДРІ"
EDRPOU: 31659165  ·  Licence: Наказом Укртрансбезпеки № 496 від 09.12.2020   Valid
Director: Морозюк Ірина Романівна
№ 01

Review Analysis

Passenger experience with ТОВ ОДРІ is sharply polarized. Many reviewers describe friendly, attentive drivers who help with luggage, explain border-crossing procedures, and even offer complimentary tea, coffee, champagne, and snacks — creating a warm, hospitable atmosphere on board. Vehicles are frequently praised as clean, comfortable, and modern (some mentioning Starlink WiFi and working toilets), with border crossings often completed quickly and price seen as very competitive versus rivals. However, a substantial share of reviews describe serious failures: rude or dismissive drivers, buses breaking down for over 12 hours with no resolution, passengers (including elderly or with children) left stranded at night in fields or closed stations, cramped seating with reduced legroom, dirty or non-functional toilets, poorly working AC, and unreliable operator communication about bus changes or delays. Punctuality is inconsistent — some trips arrive early or on schedule, others involve major unexplained delays or breakdowns. Cleanliness and comfort also vary widely by specific bus/route rather than being uniform across the fleet. Overall, satisfied customers tend to be repeat riders praising specific driver crews, while dissatisfied ones report near-total service breakdowns with no compensation, suggesting quality is highly dependent on which vehicle and driver team is assigned rather than a consistent standard.

Pros

  • Friendly, helpful drivers who assist with luggage and explain border procedures
  • Complimentary drinks and snacks (tea, coffee, champagne) on many routes
  • Competitive pricing compared to other carriers
  • Fast border crossings reported on several trips
  • Clean, comfortable buses with amenities like WiFi/Starlink on some routes

Cons

  • Reports of rude, dismissive, or unresponsive drivers on certain routes
  • Vehicle breakdowns causing extreme delays (12+ hours) with poor support communication
  • Passengers stranded at night in unsafe locations, including elderly riders and children
  • Dirty, non-functional, or missing toilets and no hot water on some buses
  • Cramped seating with insufficient legroom and poorly functioning air conditioning

Highlights

  • Positive reviews often name specific driver crews and bus numbers (e.g. 8701, 5701) suggesting service quality tracks individual crews rather than the company overall
  • Negative incidents cluster around long-haul Ukraine–Germany routes with transfers, where breakdowns and stranding complaints are more common
Analysis is based on 30+ reviews from various sources.

Carrier fleet

22 licence plates we have on record for ТОВ ОДРІ.

  • BC8415TM on record

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

7 officially registered international bus routes operated by ТОВ ОДРІ in the autobus.gov.ua registry.

Show these routes on the map
5 / 7

Source: the State register of international routes, autobus.gov.ua.

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№ 02

Customer Reviews

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