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Компания ADLER TRANS (ТОВ АДЛЕР ТРАНС)
Carrier · profile

Компания ADLER TRANS (ТОВ АДЛЕР ТРАНС)

3.6 Overall rating
27 reviews
1,166 views
Rating aggregated from 27 reviews
🛂 Official registry data (DSBT)
ТОВ "АДЛЕР ТРАНС"
EDRPOU: 41826590  ·  Licence: Наказом Укртрансбезпеки № __ від 02.01.2018   Valid
Director: Шевченко Олег Сергійович
№ 01

Review Analysis

Adler Trans generates sharply divided passenger experiences. Positive reviewers consistently praise professional, courteous drivers who provide attentive service, highlight cleanliness (especially well-maintained toilets), modern amenities including WiFi and USB charging, comfortable seating, and helpful assistance during customs procedures. Many also appreciate complimentary refreshments, blankets, and pillows. However, a significant minority reports serious problems: climate control malfunctions (buses described as excessively hot or dangerously cold), rude driver behavior in some cases, cramped legroom for taller passengers, opaque delivery fee surcharges, and at least one complete non-arrival at the scheduled destination. Several passengers noted that when problems occur, staff show minimal responsiveness. The carrier's quality appears inconsistent across different vehicles and crews, with some buses offering premium amenities while others fall short on basic comfort standards.

Pros

  • Professional, courteous drivers who actively assist with luggage and customs procedures
  • Clean buses and exceptionally well-maintained toilets that remain fresh throughout journeys
  • Modern onboard amenities including WiFi (including Starlink), USB charging, blankets, and complimentary drinks
  • Generally punctual arrivals; many trips arrive on schedule or ahead of schedule
  • Comfortable seating and spacious cabins on well-maintained vehicles

Cons

  • Unreliable air conditioning; buses reported as excessively hot or dangerously cold with unresponsive temperature controls
  • Inconsistent staff professionalism; some drivers exhibit rudeness and disrespect toward passengers
  • Opaque pricing for package delivery services with arbitrary surcharges not matching published rates
  • Physical discomfort for taller passengers due to cramped legroom and narrow aisles
  • Poor responsiveness to passenger complaints; staff dismissive when problems arise

Highlights

  • Primary routes serve Ukraine-Germany corridor (Kyiv, Lviv, Zhytomyr to Bremen, Dortmund, Berlin, Osnabrück, Münster)
  • Quality highly inconsistent: premium 5-star experiences from specific crews contrast sharply with isolated incidents of serious misconduct
  • Package delivery services operate alongside passenger transport with separate, disputed pricing structure
Analysis is based on 27+ reviews from various sources.

Carrier fleet

9 licence plates we have on record for Компания ADLER TRANS (ТОВ АДЛЕР ТРАНС).

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

2 officially registered international bus routes operated by Компания ADLER TRANS (ТОВ АДЛЕР ТРАНС) in the autobus.gov.ua registry.

Source: the State register of international routes, autobus.gov.ua.

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№ 02

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