Перевозчик Денисовка ТДВ

Passenger feedback for this carrier is overwhelmingly negative, with a small cluster of strongly positive experiences. The majority of reviews describe old, cramped, and dirty vehicles: seats described as sagging, broken, or placed too close together, trash and food debris on the floor, and lingering unpleasant odors. Climate control is a frequent complaint — either the AC is absent/broken causing stifling heat, or the heating is switched on inappropriately, with drivers reportedly ignoring requests to adjust it. WiFi and USB charging ports are commonly reported as non-functional or entirely absent, and on-board toilets are frequently locked or unavailable despite being advertised, forcing reliance on scheduled stops. Staff behavior is a major pain point: many passengers describe drivers as rude, dismissive, or aggressive when questioned about seating, toilets, or delays. Punctuality issues include unannounced transfers between buses, last-minute cancellations, and both early and late arrivals without notice. Ticketing problems also surface, including overcharging versus the listed price and double-booked or missing seats. Despite this, a minority of riders — particularly on Kharkiv–Chernivtsi and Kharkiv–Sucheava-related routes — praised polite, calm drivers, working air conditioning, and smooth, punctual trips, with a few specifically noting willingness to transport pets. Price-to-quality perception is mixed but skews toward disappointment given the comfort and reliability shortfalls.