
Both reviews come from a third-party portal and are strongly negative, so the picture is limited and one-sided. Passengers rate the vehicle, staff and price at the lowest level, and the on-board aspects (cleanliness, WiFi, air conditioning, toilet) are scored zero, though this may reflect missing data rather than confirmed absence. There are no first-party reviews to balance the view.
Comfort is the main complaint. One traveller describes a Renault minibus whose seats do not recline and which has little legroom, contradicting what the dispatcher promised about being able to raise one's legs horizontally. Another reviewer says the service level is poor, calls the vehicles unsuitable for travel, and questions how the carrier obtained its licence.
Staff behaviour is criticised from two angles: drivers are described as rude to customers, and a dispatcher is seen as incompetent and as giving inaccurate assurances about comfort. Punctuality is also a serious concern. A trip from Zelena Hora to Dnipro that started in the morning of 8 February reportedly arrived only in the evening of 9 February, which the passenger felt was slower than a regular scheduled bus. Value for money is rated very low, since the advertised comfort did not match reality. No positive aspects were mentioned, and the small sample size means conclusions should be treated with caution.
4 licence plates we have on record for Flamingo Bus flamingo.com.ua.
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