Passenger experiences with ООО СиС reflect serious operational deficiencies affecting safety, honesty, and service quality. The carrier demonstrates critical safety issues, with drivers showing incompetence in route navigation and engaging in reckless traffic law violations, including illegal overtaking on curves and becoming lost while requesting directions from passengers. Multiple passengers report significant delays reaching intended destinations, with one route experience involving a severe 30-kilometer detour requiring multiple course corrections. Beyond immediate safety concerns, the service exhibits systematic dishonesty: one driver committed fraud by refusing to return passenger change money and was verbally abusive when confronted. Vehicle condition and onboard amenities (cleanliness, air conditioning, WiFi, toilet facilities) were consistently rated as absent or severely inadequate across reviews. No positive passenger experiences regarding driver professionalism, staff courtesy, service punctuality, or overall care standards were documented. The combination of dangerous driving behavior, financial dishonesty toward passengers, and complete absence of service quality suggests deeply rooted operational and management failures.
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