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Carrier · profile

ЛЕКС КЛУБ

3.5 Overall rating
13 reviews
888 views
Rating aggregated from 13 reviews
🛂 Official registry data (DSBT)
"ЛЕКС КЛУБ"
EDRPOU: 44379908  ·  Licence: Наказом Укртрансбезпеки № 589 від 30.08.2023   Valid
Director: ДЕГТЯРЬОВ ЄВГЕН ВОЛОДИМИРОВИЧ
№ 01

Review Analysis

ЛЕКС КЛУБ passengers generally report comfortable travel experiences with courteous staff. The vehicles receive consistent praise for their comfort level and climate control, making long journeys pleasant. Drivers are frequently described as polite and attentive, often assisting passengers with luggage, particularly at borders. Pricing is widely viewed as reasonable for the service offered. However, experiences are inconsistent. Most passengers arrive safely and on time, but some face significant delays caused by border crossing procedures—one passenger experienced a 6-hour border detention causing missed flight connections. A critical concern is the gap between advertised and actual amenities: WiFi and toilet facilities are advertised but frequently unavailable or non-functional. Staff professionalism varies considerably; while most drivers receive praise, some passengers report rude behavior and disrespectful communication. Cleanliness and on-board comfort (air conditioning, snacks, water) are generally satisfactory when functioning. The price-to-quality ratio is perceived positively by satisfied passengers, but the service's unreliability—particularly around schedules, border procedures, and advertised features—creates risk for time-critical travelers.

Pros

  • Polite and attentive drivers who assist passengers with luggage
  • Comfortable vehicles with effective climate control
  • Good value for the price
  • On-board refreshments (water and snacks provided)
  • Generally on-schedule arrivals when border procedures proceed normally

Cons

  • Severe and unpredictable delays at border crossings (up to 6 hours reported)
  • Advertised amenities (toilets, WiFi) frequently unavailable or non-functional
  • Inconsistent staff behavior—reports of rude and disrespectful drivers in some instances
  • Service promises do not match actual delivery on specific routes
  • Driver document/compliance issues causing cascading passenger delays and missed connections

Highlights

  • Routes primarily connect Ukraine (Khmelnitsky, Kyiv) to Poland (Warsaw) and broader EU destinations
  • Stark bimodal distribution: 10 reviews rate 4.8–5.0, while 3 reviews rate 1.0–1.8—indicates significant trip-to-trip or driver-to-driver variance in service quality
Analysis is based on 13+ reviews from various sources.

Carrier fleet

1 licence plates we have on record for ЛЕКС КЛУБ.

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

2 officially registered international bus routes operated by ЛЕКС КЛУБ in the autobus.gov.ua registry.

Source: the State register of international routes, autobus.gov.ua.

How long did the bus wait at the border?

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№ 02

Customer Reviews

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