Skip to main content
Menu
ЧП ЛИС-АВТО-ТРАНС
Carrier · profile

ЧП ЛИС-АВТО-ТРАНС

4.3 Overall rating
109 reviews
2,245 views
Rating aggregated from 109 reviews
🛂 Official registry data (DSBT)
ПП "ЛИС-АВТО-ТРАНС"
EDRPOU: 35389266  ·  Licence: AД 76951 від 24.10.2012   Valid
Director: Купавка Сергій Борисович
№ 01

Review Analysis

The carrier presents a deeply polarized customer experience. Approximately 44% of passengers report positive interactions with attentive drivers, clean buses, and comfortable seating, while 48% describe serious operational failures. Vehicle comfort issues dominate negative feedback: non-functional toilets, inadequate air conditioning (especially during summer), noisy/rattling buses, and cramped legroom appear repeatedly. Many passengers found disclosed amenities such as WiFi non-operational or absent. The most critical recurring problem is undisclosed or misrepresented transfers—passengers who booked direct routes frequently experienced 2–4 unexpected transfers, extending journey times far beyond advertised durations. Delays of 1–3 hours beyond schedule are common with minimal passenger notification. Communication failures extend to dispatch staff, with some passengers reporting rude or dismissive behavior. Positive experiences highlight driver professionalism and helpfulness (including luggage assistance and care for elderly or injured passengers), along with reasonable pricing. Service quality varies significantly by vehicle, driver, and route.

Pros

  • Attentive, polite drivers who assist with luggage and accommodate passengers with mobility issues
  • Clean, well-maintained buses when in good condition
  • Reasonable ticket pricing relative to services offered
  • Power outlets available to charge mobile devices
  • Efficient border-crossing procedures on Poland routes

Cons

  • Undisclosed or misrepresented transfers—direct routes advertised but include 2–4 unexpected stops
  • Non-functional or inaccessible toilets on most buses despite being listed amenities
  • Air conditioning malfunction or insufficient cooling during summer travel
  • Chronic delays of 1–3+ hours beyond scheduled arrival times
  • Rude or dismissive dispatcher staff with poor communication and no advance notification of delays

Highlights

  • Routes primarily serve Poland (Warsaw, Kraków) and Ukrainian cities (Kyiv, Lviv, Zaporizhzhia, Vinnytsia)
  • Quality inconsistency suggests problems vary by specific vehicle and driver assignment rather than systemic
  • Summer months (June–July) show increased complaints about heat, air conditioning, and sanitation
  • Border-crossing delays expected and generally tolerated by passengers, but undisclosed domestic transfers create major frustration
Analysis is based on 50+ reviews from various sources.

Carrier fleet

3 licence plates we have on record for ЧП ЛИС-АВТО-ТРАНС.

Plates are compiled from border-crossing data and public sources; the list may be incomplete.

Licensed international routes

2 officially registered international bus routes operated by ЧП ЛИС-АВТО-ТРАНС in the autobus.gov.ua registry.

Source: the State register of international routes, autobus.gov.ua.

How long did the bus wait at the border?

Pick a carrier, then choose a specific bus plate to see where and how long it recently spent crossing the border.

Select or type the plate above to load its border history.

№ 02

Rating Details

Staff
60%
Vehicle
20%
Price
20%
Timeliness
20%
Cleanliness
40%
Wi-Fi
20%
№ 03

Customer Reviews

Наталія

Варшава → Житоми
15.07.2026
Vehicle: Staff: Price:

Найжахливіший жах. В салоні смердить солярою . Автобус дзвонить, стукає, трясеться. Не зрозумілі зупинки, очікування, по декілька пересадок. Вбиральня не працює.До Житомира одна, до Дніпра 2. Якісь пасажири залишаються, інші в інший автобус.Вільна розсадка. Але одне, що водії адекватні. Хоча не попередили, що на польському кордоні потрібно 3 злотих, щоб попасти до вбиральні і перед цим санітарної зупинки не було. Нікому не раджу.

Was this review helpful?